Frequently Asked Questions

Everything you'd like to know about ordering from gifts by Granny.

Whether you're choosing a crochet storage basket, looking for a thoughtful gift or wondering how my products are made, you'll find the answers to the questions I'm asked most often below.

If you can't find what you're looking for, you're always welcome to get in touch.

I'd love to help.

FAQs

Where can I buy gifts by Granny products in person?

If you can't make it to one of my markets, you can still shop a selection of my handmade gifts and home accessories at two lovely independent shops in Somerset:

Collective Dreams – Burnham-on-Sea

Weston Makers – Weston-super-Mare

Both stock a selection of my products, making it easy to browse in person and support local independent businesses at the same time.

You can also shop online here on my website from the comfort of your sofa!

Are your products handmade?

Yes! Every piece is handmade by me in Somerset. Because each item is individually made, no two are ever completely identical, which is all part of their charm. I take great pride in creating products that are made to be used, loved and enjoyed for years to come.

Do you use sustainable materials?

Wherever possible I use recycled cotton yarn that would otherwise go to waste. It's soft, durable and helps create products that are kinder to the planet without compromising on quality or style.

Can I choose my own colours or personalise an item?

Many of my products are available in different colours and some can be personalised too. If you can't find exactly what you're looking for, just get in touch - I'm always happy to chat about creating something that's perfect for your home or as a gift.

Are your storage baskets just for storage?

Not at all! Customers use them for everything from nursery essentials and bathroom storage to toys, pet accessories, plants, craft supplies and hallway organisation. The best part is that they look beautiful while doing the job, so they're designed to stay on display rather than hidden away.

I'm looking for a unique gift for a plant lover. What would you recommend?

Plant lovers are some of my favourite people to design for! My handmade plant pot covers and storage baskets are perfect for displaying houseplants while keeping homes looking calm and organised. They're available in a range of colours to suit different interiors and make a lovely alternative to traditional plant pots.

I'm looking for a thoughtful housewarming gift. What would you recommend?

If you're buying for someone who's just moved home, my storage baskets, plant pot covers and handmade home accessories make practical gifts they'll use every day. They're a lovely way to give something both beautiful and useful - perfect for helping turn a new house into a home.

I need a useful new baby gift. What would you recommend?

Choosing a gift for a new baby can be tricky, especially if you want to give something that's both beautiful and genuinely useful. My handmade nursery storage baskets are designed to help parents keep nappies, muslins, creams and all those everyday essentials organised, while adding a lovely finishing touch to the nursery. Many can also be personalised, making them a thoughtful gift that's made to be used and treasured!

How long will my order take to arrive?

As each item is handmade, delivery times can vary slightly depending on what you've ordered. I'll always keep you updated and let you know when your order is on its way. If you need something for a particular date, just pop me a message and I'll do my best to help.

Can I order if I'm outside Somerset?

Yes! Although you'll often find me at local markets across Somerset, I post my handmade gifts and home accessories all over the UK. You can order online whenever it suits you, wherever you're based.

How do I care for my handmade basket or plant pot cover?

My handmade products are designed to be enjoyed every day. To keep them looking their best, I recommend spot cleaning where possible and avoiding machine washing unless stated on the product page.